The Financial Conduct Authority (FCA) set a deadline for customers to make a complaint with regards the sale of PPI or the commission earned by a provider in relation to the sale of PPI. This deadline was 29 August 2019 and has now passed. Any new PPI complaints will be rejected, unless there are any exceptional circumstances.
We will continue to investigate any PPI checks and complaints submitted prior to 29 August 2019, and we’ll be in contact about these as soon as we can.
Please bear with us whilst we work through these PPI checks and complaints, but if it has been longer than 8 weeks since you submitted your PPI checks and complaints and you have not heard from us, please do contact us.