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**Email Warning:  Only include your Northridge Agreement Number and name in emails to us.  Don’t include any other personal or sensitive information as it won’t be secure**

How to manage your account

You can choose to manage your account in a way that suits you.  We offer the following choices:

  • Using the Northridge website
  • Telephone – if you need to speak to us, call 0800 9170923
  • Post to: Northridge Finance, 1 Donegall Square South, Belfast, BT1 5LR

Online Account Management – Personal Customers

You can use the Account Management Service on our website to:

  • See how much you’d have to pay to clear your agreement
  • Get a balance
  • Change your address
  • Change the bank account you use to make your payments

You’ll need the following to log on:

  • Northridge Agreement Number – this has 12 numbers and you can find it on your agreement or any letters we’ve sent you
  • Date of birth
  • Bank account number – this is the account you make your monthly payments from

If you want to:

  • Make a Payment – click here
  • Change Your Bank Details – change the account you make your payments fromclick here
  • Set Up Third Party Access – allow someone else to talk to us about your accountclick here
  • Make An Extra Payment – make a payment to clear your agreement early or reduce itclick here

You should know that:

  • If you don’t want to manage your account online you can complete a form and send it to us – see “Business Customers” below.

 Online Account Management – Business Customers

You can manage your account using our website.  In most cases you’ll need to download a form and send it to us once you’ve completed it. 

If you want to:

  • Change Your Direct Debit Date – change the day of the month you make your payments –  click here.   Conditions apply.
  • Change Your Addressclick here
  • Make a Paymentclick here
  • Change Your Bank Details – change the account you make your payments from – click here
  • Set Up Third Party Access – allow someone else to talk to us about your account – click here
  • Make An Extra Payment – make a payment to clear your agreement early or reduce it – click here