Skip to main content

Relay UK

Relay UK helps people with hearing and speech difficulties communicate over the phone. You can use Relay UK by downloading the Relay UK App to your smartphone, tablet, or PC or with a textphone.

To call us simply dial 18001 followed by the Northridge number you want to connect to.

    For general enquiries, contact our Customer Services team:📞 (18001) 0800 917 0931

    If you need to talk about any money problems, contact our Loan Solutions team for help:📞 (18001) 0800 917 0932

    If you’re interested in a new loan contact our Direct Sales team:📞 (18001) 0800 917 0922

Relay UK service is free, but you’ll still pay as normal for the phone calls you make.


When you call us using Relay UK, a Relay assistant will type back to you what our staff member is saying. You can reply by speaking or typing your response.


Relay UK are a third party. You’ll be subject to their terms and conditions.

Click here to find out more information and visit the Text Relay UK website.