This page is for customers of Northridge Finance who have a product other than a personal loan and are approaching / have reached the end of their payment break and are not in a position to resume repayments
If you are a personal loan customer, please see Question 5 on the ‘Payment Break Customers’ section of this website’. Northridge is committed to ensuring the fairest possible treatment of its customers at this difficult time, and will adhere to the Guidance provided by the Financial Conduct Authority (FCA) that came into force 17 July 2020.
If you are in a position to resume payments it is in your interest to do so.
The most appropriate option available to you will be dependent upon several factors, including whether you are a personal customer or a business customer.
Please consider your personal circumstances carefully, both now and in the medium / long term. The nature of your Northridge agreement and stage at which your agreement has run may influence what is the most appropriate action to now take. Personal customers can apply for an extension on their original payment break by completing the form below. Payment break extensions are available only to customers where there is a short term requirement as a result of the impact of Covid 19. If customers can resume repayments, or can make reduced payments, it is in their interests to do so.
For Payment Break extensions, please be aware:
If you’re struggling with your finances and worried about whether you’ll be able to resume or maintain your repayments, please click here for more information about what steps you can take. If you would like to discuss options available prior to applying for a payment break, or if you feel that the increased repayments may cause you financial difficulty, please contact us at firstname.lastname@example.org* or calling 0800 9170932 (please note that as a result of Covid 19 impact, we are experiencing higher than normal call volumes so there may be a delay in connecting your call to an agent).
You can find additional information on the FCA information page ‘Dealing with financial difficulties during the coronavirus pandemic‘ and the Money Advice Service “How to prioritise your debts” page. The Money Advice Service also have a “Money Navigator Tool” which can help you create an action plan based on your individual circumstances.
To Proceed with your application for a further Payment Break extension, please complete the attached form .
Although the FCA Guidance does not apply to finance agreements for business purposes, we understand that these are difficult times for you and your business. In order that we can carefully assess the particular needs and circumstances for your business, and provide you with all the options available, please contact us at email@example.com* or calling 0800 9170932.
*Email warning: any email(s) you choose to send us will not be secure, unless, you appropriately encrypt (protect) the information contained in your email.